Comments on: Apple screws pooch with iPhone 4. But there is a fix.

By: iTunes Error 54

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By: BrianX

BrianX — Thu, 15 Jul 2010 18:30:45 +0000

The fix should be fairly straightforward on Apple’s end too — about a centimeter of plastic covering the antenna gap ought to do the trick, and be more permanent than the tape. In the meantime, Apple’s best choice is probably to offer people discounts on phone cases (or free cheap ones).

I mentioned this somewhere else, but this is one of those curious situations where the engineers probably missed an obvious problem because (if the leaked prototype was any indication) all the testers were using phone cases. I’ve heard of this sort of mistake happening twice before — one was with the first version of MacPaint, which had a copy/paste bug that had something to do with misaligned memory accesses on the firmware level, and one was during the writing of Kyoto Common Lisp, where the Japanese team kept hitting gaps in the specification that were caused by leaving out things the US Lispers took for granted. I get the sense that mistakes like that are probably more common than people realize. (BTW, the KCL case led to a drastically updated Common Lisp spec, but the MacPaint bug couldn’t be fixed because the ROM code had already been frozen. Apple solved it with a software patch.)

By: Erin R

Erin R — Tue, 13 Jul 2010 21:19:42 +0000

For me, the worst thing about the bug isn’t so much that the bug exists. It’s that the bug exists, and it’s incredibly easy to activate if you’re left handed. If you’re right handed, you need to do some fancy contortioning to cover up the gap.

The biggest problem with smarphones and the iPhone is one that Greg and others touched on (and one that I’ve experienced on my iPhone and two previous smart phones) really is the shape. For someone as clumsy as me, it’s a miracle I’ve yet to shatter the screen.

By: dnf

dnf — Tue, 13 Jul 2010 20:00:03 +0000

It’s not unique to the iPhone. Even the Nokia 2320 manual tells you not to hold their phone wrong:

http://nds1.nokia.com/phones/files/guides/Nokia_2330_classic_en.pdf

Bottom of page 9. 🙂 Of course, there aren’t lines out the door and around the block for the 2320 so no one is making a big deal of it.

By: Lassi HippelÃ¤inen

Lassi HippelÃ¤inen — Tue, 13 Jul 2010 17:39:32 +0000

“Steve Jobs suggested that the real problem was that iPhone users were holding the phone wrong.”

D’uh. Nokia did that twelve years ago. Model 8810 (“Zippo”) had to be held so that innocent bystanders could see it. Otherwise it lost signal.

By: Irene

Irene — Tue, 13 Jul 2010 16:57:11 +0000

Jodi, you are living an Orwellian Dream.

“No tape over the gap, no bumper, save an ill-fitting sheath made for my old phone.”

You see, you are covering the gap that when touched breaks the phone. This is why you do not have the problem. You are wearing the now-proverbial finely tailored suit.

Greg, I love that story about the tailor. It is an old one, though.

By: VJBinCT

VJBinCT — Tue, 13 Jul 2010 16:39:46 +0000

Jody@5 So you use an iCondom on your new iPhone?

By: Greg Laden

Greg Laden — Tue, 13 Jul 2010 16:11:02 +0000

If they could get the two antennas to not be working at exactly the same time, that would work, and that would be a software fix. They’re probably going to have to go with the iDuct iTape, though.

By: Idlethought

Idlethought — Tue, 13 Jul 2010 15:02:04 +0000

I should skim a little less aggressively. I’d previously seen results from a study that were noticeably more ambiguous. You’re right though that video does strongly suggest an issue. Will be interesting to see if they can find a SW fix for that. Seems unlikely, but I suppose it depends on exactly what the nature of the problem is.

By: Greg Laden

Greg Laden — Tue, 13 Jul 2010 13:36:22 +0000

NEB: I heard they may be giving cases away. Is there one that comes free with the phone?

IdleThought: “Can’t tell
from the evidence available.” It could be that the reception on the iPhone 4 is the same as the previous model, but I think this antenna thing is new. In any event, Consumer Reports specifies the details of their study (see link above) so there is some evidence (of something).